Hiring the Retreat Centre

Please contact the retreat centre manager manager@balabrook.org.uk to request a copy of our Hire rates & Terms & Conditions. 

Seven Steps to Follow When Making a Booking

  1. You make a provisional booking on the website calendar, and we send you the hire rates and Terms and Conditions.
  2. When the booking is agreed, you to return the signed Terms and Conditions
  3. On receipt of the signed T’s and C’s we issue an invoice for the full amount of your retreat and ask you to pay the 30% non-refundable deposit.
  4. On receipt of the deposit, we secure the booking and make this clear on the website calendar.
  5. You pay the full balance of your invoice three months prior to the date of the retreat.
  6. Three weeks prior to your retreat we ask you to send us an up-to-date copy of your public liability insurance certificate, first aid certificate and the Guest Accommodation Room list.
  7. You have a wonderful retreat leaving the centre as you found it, ready for the next group.

How it Works

To make a booking, please first ensure that your booking fits with the ethos and purpose of the Trust.

Then, using the check-in and check-out search function at the bottom of this page, check the availability of the dates you would like and submit a preliminary on-line booking application. The form will appear once you have searched for dates and clicked on the ‘Enquire Now’ button.

We will provisionally reserve your selected dates and send you the hire rates, Terms & Conditions. Once the booking has been agreed you will receive conformation and be asked to sign and return the Terms and Conditions.

On receipt of the signed T’s and C’s we will send an invoice detailing payment. When we have received your deposit, we will confirm the booking on the website.

Please note, we cannot offer same day changeovers.

Mondays will always be kept as our housekeeping day unless a booking is over 7 days.

At present, planning restrictions limit the number of people staying at Bala Brook to twenty.

A non-refundable deposit of 30% is due at the time of booking with the remaining balance to be paid 3 months prior to the start of your retreat.

The initial 30% deposit is non-refundable.
The balance payment is due 3 months prior to the retreat.
If for any reason you have to cancel, the balance payment may be refunded provided another booking is secured. Please see T’s and C’s.

If we are operating under Government regulations, there will be specific Health and Safety guidelines to follow. We will keep you informed as necessary.

Three weeks prior to your retreat we ask you to send us an up-to-date copy of your public liability insurance certificate, first aid certificate and the Accommodation Room list.
You must return the Accommodation Room List to the manager at least one week before your retreat.
At 2pm on the opening day of your retreat a member of the Bala Brook team will go through the house handover, including the practicalities of the centre and fire safety, please allow an hour for this.
Departure times: The centre must be vacated by 4pm on the final day of your retreat.

The centre will be clean, tidy and ready for your retreat. The kitchen is well stocked with tea towels, aprons, oven gloves, washing up liquid, and cleaning equipment.

Beds will be made up and ready for guests.

Please note that we do not supply towels – guests are asked to bring their own.

It is the responsibility of the course leader to ensure that guests and helpers know what is expected of them. All communal areas, including the kitchen, must be tidied and left clean. The Welcome Folder has a checklist of tasks for leaders, kitchen team and guests.

Guests are asked to strip their beds and leave their bedrooms and bathrooms clean and tidy. Laminated guidance is available in each bedroom and on the main noticeboard, clearly stating the contribution expected from all guests.

An extra cleaning charge may be levied on the hirer if the premises are left in an unacceptable state. Please notify the retreat centre manager by email if there have been any damages or breakages.

  1. 1 You make a provisional booking on the website calendar, and we send you the hire rates and Terms and Conditions.
  2. When the booking is agreed, you to return the signed Terms and Conditions
  3. On receipt of the signed T’s and C’s we issue an invoice for the full amount of your retreat and ask you to pay the 30% non-refundable deposit.
  4. On receipt of the deposit, we secure the booking and make this clear on the website calendar.
  5. You pay the full balance of your invoice three months prior to the date of the retreat.
  6. Three weeks prior to your retreat we ask you to send us an up-to-date copy of your public liability insurance certificate, first aid certificate and the Guest Accommodation Room list.
  7. You have a wonderful retreat leaving the centre as you found it, ready for the next group.

Register Your Interest to Hire

Check availability for the Bala Brook Centre

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The amount of people can be changed as you will pay for your stay at a later stage.

There are no active payment gateways. Please activate at least one payment gateway in HBook settings (HBook > Payment).

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Please double check your reservation details before clicking on "Enquire now". This is not a firm booking until we have confirmed it with you - this is usually within 72 hours.

 

Please check your dates here

Please note that we do not offer same day changeovers. Despite this system allowing them to be booked, if a day on the calendar on the right is partially pink, we will not be able to accommodate you on that day.

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